A Tale of Nanna Trolley Woe

My nanna trolley arrived today to facilitate ease of grocery shopping... and it was faulty. Happily though I spoke to a lovely lady at the manufacturer, DURO-MED (seriously, just try and make the associate between that and nanna trolleys) and they're sending me a new one.

What is strange though is that at no point did they question whether I actually had a trolley or make any effort about proof of purchase. Not that I'm suggesting that rorting amongst nanna trolley circles is rife, it just struck me as odd.